LagerBox Holding

Germany
Self-storage units for rent in cities across Germany.

A custom cloud-based booking tool has brought a new online experience to the customers and prospects.

LagerBox Holding

Customer + WebCap story

LagerBox invested in their IT structure to stay ahead of the competition. In 2019, they had a simple contact form to capture leads manually. They decided to innovate their booking process by creating an online booking tool connected to a Self-Storage Management system.

We visualized and implemented the concept, and the MVP was successful. It evolved into a full product, requiring ongoing development and marketing efforts. As a result, LagerBox expanded its market presence, attracting customers who prefer online orders.

customer+webcap

Contribution's positive impact to business

We took full responsibility for the delivery
The customer acted as a Product Owner, describing needs and high-level requirements. Our Project Manager handled all processes to deliver on time.
Innovative Booking System:

We created an online booking system that made storing items easier and more efficient. This system successfully helped our client transition from a simple contact form to an advanced booking tool.

Reaching More Customers:

We helped our client grow by attracting customers who prefer the convenience of online transactions.

Our online booking tool simplifies storage booking, allowing customers to select units, sign contracts, and receive access codes quickly.

From zero to 170 monthly storage bookings online within HALF A YEAR

Easy Online Contracts Management:

Our tool allows customers to choose storage spaces and handle contracts online, reducing paperwork.

It automates customer interactions, cutting down on call center dependencies. This streamlined operations for our client and tripled their contract signings.

Better Website Performance:

Using modern frameworks and best coding practices, we boosted the website's SEO and performance to 90+ scores on Google PageSpeed Insights.

Optimizing JS, HTML, and CSS significantly increased the PageSpeed score, making the site highly attractive to search engines.

99%

86%

Data-Driven
Improvements:

Since mid-2020

Prospects can now choose a storage room and sign or terminate contracts online through lagerbox.com.

This reduction in "red tape" has tripled the volume of signed contracts.

June 2020

0

online reservations

July 2020

21

online reservations

December 2020

170

online reservations

Design Contribution

01

Conducted UI/UX analysis to identify usability issues and suggested improvements.

02

Created low-cost visual concepts for stakeholder discussion and feedback.

03

Developed low-fi prototypes to test UX hypotheses for the Booking tool.

04

Designed the functional model of the Booking tool.

05

Produced visual assets from approved prototypes for a clean website look.

06

Enhanced website visuals to add unique appeal.

browser frame

Development Contribution

Full-cycle project development:

01

Consulted on cloud-based Booking tool DB structure and architecture.

02

Integrated numerous 3rd party APIs, including payment providers.

03

Enhanced with marketing tools for valuable insights.

04

Maintained CI/CD delivery for seamless updates.

05

Connected Booking tool with ERP (SSM) via API.

06

Customized Laravel Nova admin panel for stakeholder content management.

API-based 3rd party integrations:

We use cutting-edge technology ensure the reliability, scalability, and security of the tools we develop.

  • Laravel
  • Vue.js
  • MySQL
  • Google ADS
  • Google Analytics 4
  • Google Tag Manager
  • Bing ADS
  • AdRoll
  • mouseflow
  • crif
  • contentbird
  • lunio
  • Self Storage Manager
  • Softgarden
  • PayOne
  • LeadInfo
  • endereco
  • adyen

The feedback

Arie van den Bos

We’re very happy with the collaboration. We have very close communication lines, so we discuss and summarise progress on a weekly basis. We talk about milestones, challenges, etc.

We’re impressed with their broad experience with the various technologies that they use. Their onboarding process is very quick as well.

I can’t think of anything that WebCap Digitals LLC could improve on.

Arie van den Bos Chief Financial Officer at LAGERBOX

Our Other Cases

Contact Us

After submitting your project details, we will arrange for one of our representatives to contact you within the next 24 hours. We take your confidentiality seriously and will sign an NDA to ensure your ideas are protected.
During our initial conversation, we will discuss the primary requirements of your project. Our team of analysts and developers will then meticulously study your project details and collaborate with you to determine the best next steps.